Terms – Hello Melba
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Terms


Refund & Exchange Policy

We offer an exchange (store credit) for items which do not fit provided contact is made by email within 7 days of receiving your order. All items must be returned in original condition (all tags attached) before credit will be issued. We take no responsibility for items lost in the post. Please email us for a return address: rachel@hellomelba.com
Please note we do not offer exchanges on sale items

Shipping

All New Zealand placed orders will be shipped with tracking, rates are calculated at checkout. International orders will not be tracked (if you do wish to have an item sent to you by courier internationally please email me for a quote: rachel@hellomelba.com), rates are calculated at checkout.

Order Processing

Our aim is to process and ship all orders within 48 hours. We will let you know once your item has been shipped.

Organic Tee Sizing Chart

Below is the sizing for our organic, fair trade t-shirts:

Organic Tee Sizing Chart

Please email us if you have any further questions: rachel@hellomelba.com